Industry Information & FAQs

What is Interchange?

Interchange in credit card processing refers to the fee paid by the merchant's bank (also known as the acquiring bank) to the cardholder's bank (also known as the issuing bank) for each transaction made using a credit or debit card. This fee is a necessary part of the electronic payment ecosystem, as it helps cover […]

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What is the difference between interchange plus and tiered Pricing?

Interchange plus pricing and tiered pricing are two common pricing models used in credit card processing. Interchange plus pricing is a transparent pricing model that breaks down the cost of each transaction into two parts: the interchange fee, which is set by the credit card network (Visa, Mastercard, etc.), and the markup fee, which is […]

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What is Cash Discount and why should I consider the program?

A cash discount program is an innovative method that allows you, as a merchant, to offer your customers a discount on their purchases if they choose to pay with cash or check, instead of using a credit or debit card. By encouraging customers to use cash or check, you can significantly reduce the overall cost […]

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What is PCI compliance?

PCI Compliance refers to the process of adhering to the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment. By being PCI compliant, businesses can effectively minimize the risk of […]

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How can digital tipping increase my tip collection?

Signing and tipping on screen, also known as digital tipping, can increase tips for businesses by leveraging technology to make the process more user-friendly, convenient, and socially influencing. Here are some reasons why digital tipping can lead to higher tips: 1) Suggested tip amounts: Digital tipping interfaces often provide suggested tip percentages or amounts, making […]

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What are the struggles with Surcharging?

While some businesses can successfully implement a credit card surcharge, there are several factors that may hinder its success or make it less appealing: 1) Legal restrictions: Surcharging is prohibited in Many U.S. states, making it illegal for businesses in those jurisdictions to implement such a program. 2) Card network rules: Major credit card networks […]

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What is a Point of Sale System?

A Point of Sale (POS) system is a combination of hardware and software that enables businesses to manage transactions, process payments, and perform various operational tasks at the point where goods or services are purchased by customers. The primary function of a POS system is to facilitate and streamline the sales process, allowing merchants to […]

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"What's Your Rate?"

Credit card processing fees can be quite complex, as they encompass a range of different charges levied by various entities involved in the transaction process. Because of this, it can be a huge hinderance to the level of savings that could be provided to potential clients when a side-by-side proposal is not presented based on […]

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What is a PCI QIR?

A PCI QIR, or Payment Card Industry Qualified Integrator and Reseller, is a professional or organization that has been certified by the Payment Card Industry Security Standards Council (PCI SSC) to implement, configure, and/or support payment systems and applications in a manner that is compliant with the PCI Data Security Standard (PCI DSS). The PCI […]

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What is The Durbin Amendment?

The Durbin Amendment is a provision within the Dodd-Frank Wall Street Reform and Consumer Protection Act, a major financial reform legislation enacted in the United States in response to the 2008 financial crisis. The Durbin Amendment, named after its sponsor Senator Richard Durbin, was included in the Act to address the issue of interchange fees, […]

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What is high risk processing and what type of business would be considered high risk?

High-risk credit card processing refers to the handling of credit card transactions for businesses that are considered high risk by payment processors and financial institutions. These businesses typically operate in industries that have a higher likelihood of chargebacks, fraud, legal or regulatory issues, or financial instability. Due to the increased risks associated with these industries, […]

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I Got a Chargeback, Now what?

Receiving a credit card processing chargeback can be stressful, but understanding the process and knowing how to respond can help you manage it effectively. First and foremost, its important to understand that your credit card processor cannot protect you against a chargeback and your processor in no way can control that that money was taken […]

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